Orders placed and received by noon of each working day ( Monday to Friday ) will be pack and dispatched the same day via Toll Priority, Air Next Day Service, you will recieve and e mail from Toll Priority advising you of the delivery details.
Orders placed after midday will be shipped the next day through the same process , orders placed over a weekend or public holiday will be shipped the first working day again by registered courier 'Toll Next Day Delivery' (Except some parts of WA who may receive in 1-5 days after shipment). If you wish to alter, cancel or enquire about your order BEFORE it is dispatched please call 07) 5679 3990 to speak to one of our consultants. Please note that we are unable to ship to Po Boxes.
Please ensure delivery address provided is a secure location where someone is available to sign for the item. Otherwise, advise us in 'comments' on your order if you wish the parcel to be sent sent using Authority To Leave Without Signature. A location must be specified for the package to be left.
We offer free shipping on all orders over $99.00 Australia wide AND free returns via a spare Toll bag in your parcel. For all returns please e mail us at firstname.lastname@example.org for your personalised return instructions. We will also send Toll email instructions for pick up at your location and an electronic consignment document.
In the unlikely event that your item has not been received in 5 business days contact our team at email@example.com to obtain your tracking number.